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Hyper Local -- a recap of the J-Lab research

by rcs1

"With limited leadership and very little revenues, 73% of those who responded pronounced their sites to be a success.

One of the goodies we picked up while at Media Giraffe in DC is the Ford foundation funded study (The J-Labs Report: Citizen Media: Fad or the Future of the News?) completed by Jan Schaffer and the good folks at J-Lab: The Institute for Interaction Journalism, associated with the Philip Merrill College of Journalism, University of Maryland.

The data for the study consist of survey responses and interviews with what is known now as hyper-local citizen media sites ( See a breakdown of types of citizen media sites in Bridging the Gap between Citizen Journalists and Traditional Media).  Hyperlocal sites are those -- such as the New Haven Independent, Free New Mexican, The Forum, Westport Now!, and ibrattleboro -- that serve to report on news in a geographic community, which has often been abandoned by the traditional media.  (Note: ePluribus Media is not considered a hyperlocal site because we primarily investigative on a national scope and we are not rooted in a geographic local community, say such as Muncie, Indiana.)


citizen journalism :: :: :: buzz-it!
The study attempts to describe the citizen media "movement" as it is at this window in time, without trying to draw conclusions of where it is going or even where it should go. In other words, the report is descriptive, rather than proscriptive or predictive.

The data set for the report is self-selected - in that the contributors responded to an open call to answer surveys or to be interviewed. Many of the sites represented in the J-Lab report are familiar names to ePluribus Media readers - as some of them have been interviewed here (ibrattleboro!, munciefreepress as two examples) or have been co-participants at Media Giraffe in Amherst, Memphis, or most recently in Washington, DC.

The report is divided into several chapters and basically covers 1) content; 2) staffing and 3) funding, though these are not how the chapters themselves are labeled or organized ( the chapter titles are actually: 1-The Big Picture; 2-Mapping Citizen Media Models; 3-Creating Content; 4-Building Interest; 5-Making Money; 6-Defining Success).

From my first reading - and I definitely plan on a second more careful read - I took away these observations of what they are saying, observations that don't always jive with what I know some of our fellow citj sites are doing:

Content

According to many of the respondents and compilers of the study, most though certainly not all, citizen (non paid) contributors provide "value add" content. This type of content includes factual snippets, first person narratives, photos, and short tidbits. According to the compilers and the report, the citizen generated content rarely includes reported news that tells a story with a beginning, middle and end or involves original "door knocking, phone calling, and research," or addresses the famed "who, what, when, where, how and why" of journalism.

According to this "definition," citizen journalists do, however, add information that they casually encounter and of which they have personal knowledge. This observation alone points to one of the defining distinctions of ePluribus Media where our folks do in fact make phone calls, travel to talk to sources, issue FOIA requests, interview news makers, and dig deeply into public records. But I also have to add that many of the hyperlocal sites do this as well, and, in fact... so do some of the best bloggers -- Juan Cole as just one well known example.

From the report:

What Do Citizens Contribute?
  • On New West, serialized novels and MP3 downloads of local bands.

  • On The Forum in Deerfield, a crafts column and instructions on how to make a quilt and how to repair garden gnomes.
  • On ibrattleboro, local rumblings to the "Rumors" page.
  • On Northwest Voice, recipes for locally grown crops.
  • On Blount County Voice, a series on local historical sites.
  • On Backfence, local business reviews.
  • On OlyBlog, comics and a book of memories of Evergreen State College.
  • On New Haven Independent, profiles of the "Cop of the Week."
  • At Arbor Update, tips on living in Ann Arbor without a car.

What stands out in this list of "what do citizens contribute" compiled by the J-Lab folks is what J-lab chose to leave out -- hard news. Somehow, that seems a glaring oversight as there are indeed many citizen media hyperlocal sites that do hard news... For one, CTNewsJunkie.

Staffing

The report also addressed what I loosely call "staffing." Issued before the DC Media event, it seemed to "preference" the combo-mix of "professional journalist" with the "amateur" - the pro-am model espoused by Jay Rosen in his New Assignment. However, it must be noted that this model was vehemently rejected by many of the participants in Washington, DC and in fact, by the end of the two days, one the organizers admitted that the term might need to be retired, especially after Faye Anderson (Anderson@large) in the closing round session, expressed her distain at being viewed as an amateur and as a $40.00 tip-able replacement for a "professional journalist."

Almost all the sites, with the exception of the few begun by legacy news organizations (the slumbering giants awaken) function on the elbow grease of one, two or three people and the content provide from as few as 6 individuals. (Here's where ePluribus Media again is different as we function on the volunteer elbow grease of many more than merely three folks - and content is provided by many more than that!)

Some of the sites highlighted in the study, such as H2otown, have almost all of their content generated by one or two people. Others, such as Village Soup (both the Knox County and the Waldo County sites) actually run weekly training programs to help the content generators learn how to "do the news gathering and writing."

Funding

Few if any of the home grown sites are sustained truly as for profit ventures (that's definitely the arena that the awakened slumbering giants are lumbering into -- in some cases, in rather nimble fashion). On the citizen media side (or citmedia, as J-Lab abbreviates it), because operating costs are so low, many are funded by the out of pocket generosity of the founder and the contributions of the many hands of volunteer labor. A few sites have funding from grants or foundations, and a couple are supported by legacy news organizations.

The recent impetus behind traditional media's drive into the hyperlocal movement is powered by the desire to recapture the ad revenue of the local businesses and communities that they had previously abandoned back when the media merged in to centrally controlled and operated comglomerates too big to notice neighborhoods and rural areas. But someone woke up to the revenues lost. So the next push is now back into the local markets to recapture those local ad sales.

For Citizen Media, the incentive from the community activists and news junkies who want to serve the news needs of the geographic communities that the big corporation have ceded is not at odds whith local ad reveneue. So look for the little guys to push for local ads, essentially competing with the traditional media.

In closing, the J-Lab Fad or Future of News report focused on measures of success. Again, from the report:

How do you measure success?
While a handful said success would mean a million monthly readers, and the founders would get syndicated columns or mainstream-media writing gigs, most respondents voiced quite humble goals. “To have 5% of the population as unique readers. The town has 58,000 people, so 2,900 unique readers per month who visit the site at least once a week,” said one.
For others, success markers include:
  • “… Helping our members make more informed decisions as citizens.
  • “… Having a public impact on issues.
  • “… Challenging traditional media to improve.
  • “… Motivating citizens to pay attention.
  • “… Making a difference.
  • “… When we’re no longer referred to as a ‘blog.’
  • “If people read/comment and talk about us, we’re succeeding,” said one respondent. Said another: “There is no success, there is no failure - there is only the process. If people find something they did not realize before - great. If not, it happens.”

I don't know if these quotations are truly representive, but the J-lab study was based on interviews and responses a year ago (from summer 2006 for the most part) ... and much has changed.

Display:
the local citizen journalism or as coined on their site, grassroots journalism, is little more than what would be known by many of us as a community blog or forum.  The University of Missouri School of Journalism's newspaper, The Missourian, launched MyMissourian a few years ago.  I spoke with Clyde Bentley, Associate Professor and one of the founders of MyMissourian, at the Media Giraffe D.C. sessions.  Clyde was the one who described the difference between paid (professional) journalists and citizen journalists being that CJ's share their experiences.  If that were my only option for citizen journalism, I doubt I would become involved.    

I certainly believe ePluribus Media has a corner on the market for investigative citizen journalism on a national scope.  We have much to offer that some may embrace while others may find it more of a challenge to fit us into their "mold."

by standingup on Sat Aug 18, 2007 at 02:29:50 PM EST

My own impressions in my brief encounters has been that for the most part, the guys in news departments see some of the value of citizen media and even go as far as to embrace it (I have had several personal experiences of this).  They see many of the solid citj sites as similar to "stringers."  These guys may be a little more advanced and open to alternative news organizations such as Pacifica radio and citizen media than some of the folks in the schools.

Unfortunately, many of the professors in J-schools and such haven't caught up yet and see only the "McBlock Quote" blogging and the rants, the nonsense.  Whereas down here in the trenches we can can easily make distinctions between the chaff and the folks who are doing the "door knocking."

by Cho on Sat Aug 18, 2007 at 05:31:26 PM EST
[ Parent ]

letting others pontificate about where citizen journalists fit in or what they are allowed to contribute as long as I can put in a pair of earplugs and keep working independently of them.  

by standingup on Sat Aug 18, 2007 at 07:08:51 PM EST
[ Parent ]
... not used to doing anything anywhere near meta. I am usually much happier in the trenches!

by Cho on Sat Aug 18, 2007 at 08:11:36 PM EST
[ Parent ]
Off the top of my head, the Arizona Republic investigation that spawned IRE comes closest to the (admittedly less dangerous) beginnings of ePMedia.

What stands out in this list compiled by the J-Lab folks is what is missing -- hard news.

So where's the list?

by rba on Sat Aug 18, 2007 at 03:49:21 PM EST

I need to revise to stress that that cit-j folks j-lab interviewed do hard news... I thought it odd that the J-Lab compilers missed that in their list of what cit-j contributes... The list I was referring to was the list included above -- their list of What Do Citizens Contribute?   Notice that no where on their list do they say "news" or "breaking news" or "investigations."  

I thought that very odd, because many of those things are exactly what the good folks at ibrattleboro (see Chris's comment below), The Forum, The New Haven Independent do include on their sites.

by Cho on Sat Aug 18, 2007 at 04:46:22 PM EST
[ Parent ]

just follow the link ;-)

by standingup on Sat Aug 18, 2007 at 04:04:05 PM EST
[ Parent ]
iBrattleboro has lots of news written by local citizens, and has recently added an Assignment Desk to start organizing all the volunteer effort.

We're still looking for school board coverage, but we have regular Selectboard and Planning Commission stories, two new Police columns (one written by the local PD), essays on all sorts of topics, on-scene video news reports, and we're working with others to start covering even more.

The report says that citizens contribute rumors to our site. While that's a category we offer, it is rarely used and hardly representative.

by cgrotke on Sat Aug 18, 2007 at 04:12:12 PM EST

Exactly my point!  What was really interesting is that there was a kind of best intentioned, but but patronizing attitude about the real work that the CitJ people are doing in that list of things citj contributes.

Since so many of us "know" the folks interviewed and who contributed, I was really surprised to read that you guys, for example, contributed "rumors" -- that The Forum contributes a craft column and how to repair garden gnomes -- these are the guys who almost single-handedly resuciated local government by their annual election coverage, their breaking news, and so forth.

All I could think of was it was so glaring an omission... The CTNewsJunkie, is read daily by pretty much everyone who wants to know what's going on in the local governments of the towns in Connecticut.  Sheesh.

by Cho on Sat Aug 18, 2007 at 04:53:26 PM EST
[ Parent ]

She is the participant who contested the "pro-am" model (along with our own Aaron Barlow way back several months ago) and made the $40 tip quip. From entries on her Andersonatlarge blog, it appears her reaction is similar to ours:
A few hours ago, I was sitting in Fort Adams State Park in Newport and enjoying the raw blues of Susan Tedeschi, the gospel soul of Al Green and the sheer genius of B.B. King (and here).

You see, in contrast to traditional journalists who cover stories, citizen journalists share stories that they have experienced. That was one of the takeaways from the recent forum on the state of citizen journalism (and here).

I hope Faye doesn't mind my also quoting from her site some of the things that make her so (snark alert) unqualified  to report on the news.

Faye holds a JD from Stanford Law School, a BA in Political Science from the City College of New York, and a Certificate in French Proficiency from the Université Cheikh Anta Diop de Dakar, Sénégal. She is a member of the bars of California and New York.

[snip]

Faye's writing has appeared in the New York Times, the Washington Post, the Wall Street Journal, the Los Angeles Times, the Miami Herald, the Washington Times, USA Today, San Francisco Chronicle, San Francisco Examiner, Time, U.S. News and World Report, the Weekly Standard, National Review, the Ripon Forum, and Headway and Stanford magazines. She has been profiled in the New York Daily News, the Washington Times, New York magazine, Stanford Lawyer, Emerge, WomenConnect.com, and Focus, the monthly magazine of the Joint Center for Political and Economic Studies.

So along with craft stories on how to make a quilt, fix a garden gnome and tell us about rumors, Faye's best hope is to share her summer vacation experiences. (end snark alert)

by Cho on Sat Aug 18, 2007 at 06:16:55 PM EST
I'm thinking back to my days of growing up in a small town without a newspaper. As the surrounding towns grew, one by one little independent papers sprang up to fill the need for local news.

I'd be curious to know how those enterprises were viewed at the time and does it relate to today's virtual model?

by susie dow on Sun Aug 19, 2007 at 11:25:01 AM EST

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